Privacy and Data Protection

tk717 Privacy Policy — Your Information Is Completely Safe

This page transparently explains how your personal information is collected, stored, and used on the tk717 platform. We keep your information secure through SSL encryption and strict security measures.

Last Updated: January 2026

1 Introduction and Purpose of This Policy

tk717 is a trusted online casino and betting platform in Bangladesh. We believe that every user's personal privacy is a fundamental right. This privacy policy has been prepared to inform you how tk717 collects, stores, uses, and where necessary shares your personal information with third parties.

By using our website (tk717.cam) or registering an account, you are considered to have accepted the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our platform.

This privacy policy may be updated from time to time. When changes are made, we will update the date at the top of the policy and, where necessary, notify users by email.

2 What Information We Collect

To ensure a safe and smooth experience on the tk717 platform, we collect the following types of information:

2.1 Information You Provide Directly

  • Full name, email address, and date of birth
  • Username and password (stored in encrypted form)
  • National ID card or passport details (for identity verification)
  • bKash, Nagad, Rocket, or Upay number (for transactions)
  • Bank account details (for bank transfers)
  • Address and contact information

2.2 Automatically Collected Information

  • IP address and device identification information
  • Browser type and operating system
  • Time and date of site visits and page browsing history
  • Information obtained through cookies and similar technologies
  • Transaction history and gaming activity information

2.3 Information Received from Third Parties

  • Information received from identity verification service providers
  • Transaction-related information from payment processors or mobile banking operators
  • Risk assessment information from fraud prevention organisations

3 How We Use Your Information

tk717 uses your personal information only for specified, clear, and lawful purposes. We do not use your information beyond the purposes listed below:

3.1 Service Delivery and Operations

  • Creating, managing, and maintaining your account
  • Processing deposits and withdrawals
  • Providing bonuses and promotions and ensuring VIP benefits
  • Resolving issues through the customer support team

3.2 Security and Compliance

  • Completing identity verification (KYC — Know Your Customer)
  • Complying with anti-money laundering (AML) guidelines
  • Preventing fraud, hacking, and unauthorised access
  • Monitoring gaming behaviour to ensure responsible gaming

3.3 Communications

  • Sending notifications related to accounts and transactions
  • Informing you about new offers, tournaments, and promotions (with your consent)
  • Notifying you about policy changes or important updates

3.4 Service Improvement

  • Analysing user experience and improving the platform
  • Identifying and resolving technical errors
  • Supporting the planning of new games and features

4 Cookies and Tracking Technologies

Cookies and similar technologies are used on the tk717 website. Cookies are small data files stored on your device that improve your browsing experience.

4.1 Essential Cookies

These cookies ensure the core functionality of the platform — maintaining login sessions, managing security tokens, and remembering your language preferences. Without them, the site does not work properly.

4.2 Analytics Cookies

We use analytics cookies to understand how users are using the site. This information helps us improve our service and is processed entirely anonymously.

4.3 Functionality Cookies

These cookies are used to remember your preferences and settings, so you do not have to reconfigure them each time you log in.

You can reject cookies by going into your browser settings. However, disabling certain cookies may cause some parts of the site to not work properly.

5 Sharing Information with Third Parties

tk717 does not sell or rent your personal information. However, information may be shared with specific third parties in the following circumstances:

  • Payment Partners: Mobile banking services such as bKash, Nagad, Rocket, and Upay, and designated financial institutions for bank transfers — solely for the purpose of processing transactions.
  • Identity Verification Agencies: Accredited verification service providers for completing the KYC process.
  • Technology Partners: Cloud hosting, cybersecurity, and fraud prevention service providers.
  • Game Providers: Game studios such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe may receive limited information for the purpose of maintaining play records.
  • Legal Obligations: Information may be provided in compliance with court orders or government directives.

All third-party partners operate under strict confidentiality agreements and may not use your information for their own purposes.

6 Data Security Measures

tk717 follows industry-standard security technologies and practices to keep your personal information secure. Our security measures include:

  • SSL Encryption (SSL/TLS): All data transferred between your browser and our servers is encrypted.
  • Password Hashing: Your password is never stored in plain text — advanced hashing algorithms are used.
  • Two-Factor Authentication (2FA): An additional layer of security for your account.
  • Firewall and Intrusion Detection: Active monitoring systems to prevent unauthorised access.
  • Regular Security Audits: Periodic reviews to identify and address vulnerabilities.
  • Restricted Access Controls: Only authorised staff can access designated information.
No digital system is 100% impenetrable. However, we make every effort to protect your information. If you notice any suspicious activity, please contact our support team immediately.

7 Data Retention Period

tk717 does not retain your personal information longer than necessary. The retention period depends on the type and purpose of the information:

  • Active Account Information: Retained for the entire period the account remains active.
  • Transaction and Financial Information: Retained for at least five years after account closure to meet legal and regulatory obligations.
  • KYC and Identity Verification Information: Retained for the period required by law.
  • Marketing Communication Information: Updated as soon as you opt out.
  • Cookies and Session Information: Deleted when the session ends or the set period expires.

8 Your Rights

You have the following rights regarding your personal information, and tk717 respects these rights:

8.1 Right to Access

You may request at any time to know what information we hold about you.

8.2 Right to Rectification

If any information we hold about you is incorrect, you may request that it be corrected. You can update much of your information yourself in your account settings.

8.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, some information must be retained for a set period due to legal or regulatory obligations.

8.4 Right to Restrict Processing

In some cases you may request that we limit our processing of your information, particularly when it comes to stopping marketing communications.

8.5 Right to Data Portability

You may request to receive your information in a structured, machine-readable format.

To exercise any of the rights listed above, contact our support team via live chat or email. We will respond to your request within a maximum of 30 business days.

9 Privacy Protection for Minors

tk717 strictly prohibits registration by anyone under the age of 21. We do not knowingly collect or process the personal information of anyone under 21.

If it comes to our attention that we hold information belonging to a minor, that information will be deleted immediately and the associated account will be closed.

If a parent or guardian believes their child has registered on our platform, please contact us immediately. This platform is operated for users aged 21 and above only.

10 Data Storage and Transfer

Your information is stored on secure servers. To operate our services, information may sometimes be processed across different servers or data centres.

Regardless of where information is stored or processed, we ensure that the protection standards described in this privacy policy are followed throughout. All our technology partners comply with industry standards for data protection.

11 Changes to the Privacy Policy

tk717 reserves the right to review and update this privacy policy from time to time. For any significant changes, we will take the following steps:

  • The "Last Updated" date at the top of the policy will be updated.
  • Registered users will be notified by email in the event of significant changes.
  • A notification about the changes may be shown when logging into the platform.

If you continue to use the platform after changes have been made, you will be considered to have accepted the updated policy.

12 Privacy-Related Contact

If you have any questions, concerns, or requests regarding this privacy policy, please contact us:

  • Email: [email protected]
  • Live Chat: Direct support in Bengali available 24/7
  • Hours: Bangladesh Standard Time (BST, UTC+6)

Our privacy team will try to respond to your request as quickly as possible after receiving it. For more information, you can visit our FAQ page or learn about us.